At PostYourAd, we are committed to providing a seamless advertising experience for all our customers. However, we understand that circumstances may arise where a refund or cancellation is necessary. Below is our comprehensive refund and cancellation policy for your reference.
If you wish to cancel your ad for any reason, a deduction of 15% of the total payment amount will be applicable. This is allowed only if the ad has not yet been processed for publication. Once your advertisement has been approved for processing and sent for publication, refunds will no longer be possible.
In the event that your ad is not published on the scheduled date due to an error on our part, we will refund the full amount upon request, with no additional charges. The refund will be made using the same method as the original payment. However, for payments collected in cash, refunds will be issued via cheque.
Please note that refunds are typically processed within 10 business days.
PostYourAd reserves the right to cancel or withhold any content from being published or reflected on its platform, whether online or through any other medium. If a cancellation is made, the associated charges payable to the advertiser will follow the rates as specified in our cancellation and refund policy.
Cancellation is possible as long as the ad status shows “Payment Received, Ad Awaiting Editorial Confirmation.” Once the ad status changes to “Awaiting Release,” no further cancellations or changes can be made.
We strive to maintain transparency and flexibility for our customers, while also ensuring that the necessary business processes are respected. Should you have any concerns or require assistance with cancellations or refunds, please don’t hesitate to contact our support team. We’re here to help ensure your advertising experience is smooth and successful.
8240730971